Booking Information

Booking Information



I am a charity, can I get the concession ticket?

Concessions are available for Freelancers, Sector Partner Members* and Charities and Arts Organisations with an annual turnover of 500K or less.


*Our current Sector Partners are: Association of British OrchestrasArts@LeedsArts Marketing AssociationContemporary Visual Arts NetworkFamily Arts CampaignNational Museum Directors CouncilOne Dance UKThe Audience AgencyUK Theatre


Where can I add a discount code?

You can add the discount code on the first payment page – top right corner “Enter Promotional Code.” 


Can I pay via invoice?

Yes. When you select your ticket and go to checkout there is a dropdown section under Payment Method where you can select “Pay by Invoice” and complete the booking as normal. This will send an email to Arts Fundraising & Philanthropy who will raise an invoice for this booking and send to the email address provided on the booking form.


I can no longer make the training, can I get a refund?

If requested up to 14 days before the course date you can receive a full refund. Between 7-14 days, you can get 50% refund. After this date, we can transfer your place onto any of our other courses.


Standard access information:

  • Slides can be made available before the session for you to familiarise yourself with them if you would prefer, please request this on booking. 
  • All slides will be read in full as well as being shown on screen. 
  • There may be some short tasks which require unprepared writing. There is not any pressure to feedback. The tasks will be included on the slides for you to complete in your own time.
  • We may use a virtual whiteboard and encourage participants to write their ideas. The ideas on the virtual whiteboard will be shared verbally with the group.
  • At some points you may be asked to contribute in smaller breakout rooms with other participants. At the end of these, one participant may be asked to feedback to the full group. 
  • We encourage participants to keep their cameras on so that the speaker can engage with the full group. If you would be more comfortable doing so you can keep your camera off.
  • There will be a short, organised break at approximately half way through the session. You can turn your camera off or take a break at any point outside of this.

We are happy to arrange live captioning or anything else that you think might improve your experience and help you get the most out of the training. 

If you have any further questions about booking and ticketing please contact the team at