How do I work out what digital services I might need in future?

This topic looks at how to evaluate and select the digital technologies that meet your heritage organisation’s needs and ensure you get a return on your investment.

Where do I start with understanding data, and what data do I need?

This topic looks at how to plan for the adoption of digital technologies to provide the management information your heritage organisation needs, ensuring it is stored securely and ethically.

Is our heritage organisation's business model right for the future?

This topic looks at how to use digital technology to adapt your business model, innovate and plan for the future.

How might we support increased digital skills in our staff, volunteers, and trustees?

This topic looks at how to identify the skills and processes needed to support your team adopt and embrace the benefits of digital technology.

How can we reach our audiences more effectively? How do we become an audience-focused organisation with inclusivity and diversity at its heart?

This topic looks at how digital technologies can help you widen your reach and appeal and what you need to do to deploy them effectively.

Why do I need a digital strategy and what does that involve?

This topic looks at why you might need a digital strategy, how to develop it and where to find help to create one for your heritage organisation.

Why does my organisation need to change?

This topic looks at how as a heritage sector leader you can use digital technologies to transform the way your organisation works.

As a heritage leader, you need to understand how digital can support the way your organisation operates and how adopting new systems, software and applications can enhance what you offer.

The Digital Planning theme provides you with guidance on how you can best plan for your digital future.

You can explore each of the four Digital Planning topics below, and find all the questions, answers and resources on the Digital Heritage Hub.

As a heritage leader, you need to understand how digital can support you to work more efficiently, reach new audiences and make the most of the opportunities it presents.

The Digital Leadership theme guides you towards setting the strategic objectives to adopt new technologies and working practices that can transform how your organisation operates.

The Digital Heritage Hub seeks to answer small to medium-sized heritage organisations’ 100 most pressing and frequently asked digital questions. It has received DCMS and National Lottery funding, distributed by the Heritage Fund as part of their Digital Skills for Heritage initiative.